Privacy Policy for Moksha Travel

Effective Date: 2024-08-01

1. Introduction
Welcome to Moksha Travel. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website (https://www.mokshatravel.com) and any related services.

2. Information We Collect
2.1 Personal Data

When you use our website, we may collect the following personal data:

Contact Information: Your name, email address, phone number, and physical address.
Booking Details: Information regarding your travel plans, such as flight information, accommodation, and other services.
Payment Information: Credit card or other payment details (collected through third-party payment processors).
Communications: Any information you voluntarily provide when contacting us, including customer support inquiries.
2.2 Automatically Collected Information

We may collect information automatically when you interact with our website, including:

IP Address
Browser Type and Version
Operating System
Referring Websites
Pages Viewed and Duration
We use cookies and similar technologies to collect some of this information. For more details, refer to our Cookie Policy.

3. How We Use Your Information
We may use your personal information for the following purposes:

To Process Bookings: Manage and fulfill travel-related bookings or inquiries.
To Improve Our Services: Understand how our website is used to enhance user experience and improve our offerings.
To Communicate: Send you updates, confirmations, and customer support information.
For Marketing: With your consent, we may send newsletters or promotional offers.
To Comply with Legal Obligations: Process information as required by law or legal processes.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share data with third-party service providers (e.g., airlines, hotels, payment processors) necessary to complete travel bookings.
Legal Compliance: We may disclose your information if required by law, in response to a legal process, or to protect our legal rights.
5. Security of Your Information
We take appropriate security measures (encryption, secure servers, etc.) to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee its absolute security.

6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the data we collect about you.
Correction: You may ask us to correct or update your personal information.
Deletion: You may request that we delete your personal information.
Opt-out: You may opt out of receiving promotional communications at any time by following the instructions provided in those emails.
To exercise any of these rights, contact us at hello@mokshatravel.com.

7. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

You may choose to disable cookies through your browser settings, but this may affect the functionality of our website. For more information, please see our [Cookie Policy].

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

9. International Data Transfers
If you are located outside Nepal, please note that your personal information may be transferred to, processed, and stored in countries where data protection laws may differ from those in your country.

10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. We will notify users of significant changes by updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@mokshatravel.com
Phone: +977 9849413431
Mailing Address: hello@mokshatravel.com